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I am proud to say that I have been the Buerkle Customer Service manager for nearly 30 years. I was hired in 1988 to follow up with our customers after service and to see if sales shoppers had gotten all the help and information that they felt they needed. My duties and titles may have changed over the years but my primary focus has not.
Being a part time employee, I was afforded the flexibility to raise four children and now that joy has doubled, being grandma of eight.
Please reach out to me if you have any feedback about your customer service experience! I would love to hear from you.
HOBBIES: Fishing, Archery
BUERKLE EMPLOYEE SINCE: 2003
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I first worked for Buerkle from 2008 to 2010. I then took a several-year break to work in the culinary field before returning here in 2015. I enjoy spending summers boating, and in the winters I'm an enthused cribbage player.
My favorite part of working here is meeting new people all the time and making it easy for them to purchase their new vehicle.
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what Steve's customers are saying about him!
When did you start?
What do you love about working at Buerkle?
My preferred working environment has always been one where I control my day, working independently to be successful and drawing from the company's resources to succeed on a weekly, monthly basis.
What is your special expertise?
My hiring manager, Bruce Wennen, implemented an Internet Sales Manager position in 1998 and I have specialized and enjoyed that mode of sales ever since. My professional work history includes more than 10 years in journalism as a sports editor and reporter. Communicating with customers online and over the phone is as natural for me as watching the Green Bay Packers win another NFC North Divisional Championship.
What do you enjoy doing outside of work?
I enjoy writing and blogging. I have a handful of book ideas that I'm pursuing, including one on the work of selling autos. I also enjoy spending time outdoors riding ATVs and playing with Sugar and Bubba, my two pups.
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I started working at Buerkle in 1996 in the used car building. It was located where the new Honda building is now. I've greatly enjoyed these years at Buerkle. In my off time, I like to be on the water fishing, or relaxing. I enjoy all my friends at Buerkle, we always have a lot of laughs. I believe that rubs off on my customers and makes their buying experience much more enjoyable.